Terms of service

Last Updeated: 5 june 2026

Welcome to TheTrustMart.in. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

## 1. Eligibility and Account Terms

By using this website, you represent that:

- You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate, current, and complete.
- You will maintain the confidentiality of your account credentials.
- You are responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

## 2. Products and Services

TheTrustMart.in offers products for sale through its online platform.

We reserve the right to:

- Modify or discontinue products without notice.
- Limit product quantities.
- Restrict sales to specific individuals, regions, or jurisdictions.
- Refuse service at our discretion.

All products are subject to availability.

## 3. Product Descriptions

We strive to ensure that product descriptions, images, pricing, and specifications are accurate.

However:

- Product colors may vary depending on device displays.
- Minor variations in appearance, packaging, or specifications may occur.
- We do not guarantee that all product descriptions are completely error-free.

If a product received differs significantly from its description, please contact us.

## 4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

You agree that:

- Prices may change without prior notice.
- Applicable taxes, shipping charges, and fees may be added during checkout.
- Payment must be completed before order processing.

We accept payments through authorized payment gateways and service providers.

In the event of pricing errors, we reserve the right to cancel or refuse affected orders.

## 5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

- Accept or reject any order.
- Cancel orders suspected of fraud or unauthorized activity.
- Limit quantities purchased by a customer.
- Request additional verification before processing orders.

If an order is canceled after payment has been received, the applicable refund will be processed according to our refund policy.

## 6. Shipping and Delivery

We aim to process and dispatch orders within 1-3 days

Delivery times are estimates and may vary due to:

- Courier delays
- Weather conditions
- Public holidays
- Regional service limitations
- Circumstances beyond our control

While we strive to ensure timely delivery, we cannot guarantee exact delivery dates.

Customers are responsible for providing accurate shipping information.

## 7. Returns and Refunds

Our return and refund process is governed by our Return & Refund Policy.

Generally:

- Return requests must be made within the applicable return window.
- Returned items must meet eligibility requirements.
- Refund processing times may vary depending on payment methods and financial institutions.

Certain products may be non-returnable or non-refundable due to hygiene, customization, or other applicable restrictions.

## 8. Prohibited Uses

You agree not to use the website:

- For unlawful purposes.
- To violate any applicable laws or regulations.
- To transmit malicious software or harmful code.
- To interfere with website security or functionality.
- To collect user information without authorization.
- To engage in fraudulent transactions.
- To infringe intellectual property rights.

Violation of this section may result in immediate termination of access.

## 9. Intellectual Property

All content on the website, including but not limited to:

- Logos
- Graphics
- Images
- Product content
- Text
- Website design

is owned by or licensed to TheTrustMart.in and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

## 10. Third-Party Services

Our website may integrate or link to third-party services, including:

- Payment gateways
- Shipping providers
- Analytics services
- Advertising platforms

We are not responsible for the content, policies, or practices of third-party services.

Users should review applicable third-party terms and policies.

## 11. Limitation of Liability

To the maximum extent permitted by applicable law:

TheTrustMart.in its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

- Use of the website
- Product purchases
- Service interruptions
- Delivery delays
- Data loss
- Unauthorized access

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

## 12. Disclaimer of Warranties

The website and services are provided on an and "as available" basis.

We make no warranties regarding:

- Continuous availability
- Error-free operation
- Accuracy of information
- Compatibility with all devices or browsers

To the extent permitted by law, all warranties not expressly stated are disclaimed.

## 13. Indemnification

You agree to indemnify and hold harmless TheTrustMart.in, its directors, employees, affiliates, and service providers from claims, damages, losses, liabilities, and expenses arising from:

- Violation of these Terms
- Misuse of the website
- Violation of applicable laws
- Infringement of third-party rights

## 14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Kota, Rajasthan, INDIA

## 15. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website following any changes constitutes acceptance of the updated Terms.

## 16. Contact Information

If you have any questions regarding these Terms, please contact us:

TheTrustMart.in

Email: thetrustmart48@gmail.com

Phone: 9571047807

Business Address: gramin police line borkhera kota